Harvard Pilgrim Health Care warns patient data stolen during hack

PRISON ON EACH CHARGE. LIVE IN DURHAM – ROSS KETSCHKE WMUR NEWS 9. TONIGHT — ONE OF NEW ENGLAND’S LARGEST HEALTH INSURANCE COMPANIES SAYS PATIENT DATA áWAS COMPROMISED IN A RANSOMWARE ATTACK. HARVARD PILGRIM SAYS DATA LIKE SOCIAL SECURITY NUMBERS AND MEDICAL HISTORIES HAVE POTENTIALLY BEEN STOLEN. THE COMPANY SAYS IT’S NOT AWARE OF THE DATA BEING MISUSED AT THIS POINT… BUT IT IS NOTIFYING AFFECTED CUSTOMERS. GRANITE STATE CUSTOMERS SAY – THE ATTACK HAS ALREADY DISRUPTED THEIR LIVES. INCLUDING HAVING TO PAY FOR EXPENSIVE MEDICINES OUT OF POCKET, BECAUSE THE PRIOR AUTHORIZATION SYSTEM WENT DOWN. (RICK CASTILLON) <07:21 I JUST FEEL LIKE WE SHOULDNT BE PAYING 1200 DOLLARS JUST FOR THE MEDICATION, WHEN THE INSURANCE SHOULD BE COVERING IT, FOR US ITS FINE FOR NOW BUT THERE’S A LOT MORE PEOPLE THAT CANT AFFORD PAYING THAT MUCH 07:31> /BUTTED/ (PAUL CASTILLON) <02:16 OUR SOCIAL SECURITY NUMBERS ARE ON THERE. ALL OUR INFORMATION IS ON THERE 02:2

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Harvard Pilgrim Health Care warns patient data was stolen during hack

Updated: 10:15 PM EDT May 23, 2023

One of New England’s largest health insurance companies said patient data was compromised in a ransomware attack.Harvard Pilgrim said data like social security numbers and medical histories have potentially been stolen.The company said it’s not aware of the data being misused at this point, but it is notifying affected customers.Granite State customers said the attack has already disrupted their lives, including having to pay for expensive medicines out of pocket, because the prior authorization system went down.“I just feel like we shouldn’t be paying $1,200 just for the medication, when the insurance should be covering it. For us, it’s fine for now but there’s a lot more people that can’t afford paying that much,” Rick Castillon, of Exeter, said. “Our social security numbers are on there. All our information is on there.”They said even now, more than a month after the initial attack, they still can’t go online to find a doctor on the Harvard Pilgrim site.

One of New England’s largest health insurance companies said patient data was compromised in a ransomware attack.

Harvard Pilgrim said data like social security numbers and medical histories have potentially been stolen.

The company said it’s not aware of the data being misused at this point, but it is notifying affected customers.

Granite State customers said the attack has already disrupted their lives, including having to pay for expensive medicines out of pocket, because the prior authorization system went down.

“I just feel like we shouldn’t be paying $1,200 just for the medication, when the insurance should be covering it. For us, it’s fine for now but there’s a lot more people that can’t afford paying that much,” Rick Castillon, of Exeter, said. “Our social security numbers are on there. All our information is on there.”

They said even now, more than a month after the initial attack, they still can’t go online to find a doctor on the Harvard Pilgrim site.