Joe Block, Area Vice President, Gallagher
College athletes can be held in as high esteem as the professionals these days. And someone has to help keep students safe while on the field.
That someone? It’s Joe Block.
Block handles one university client’s secondary insurance, primarily athletic student health insurance and the international athletic student health insurance.
We had a policy in place that worked for us,” said the client, however, the local health care system wouldn’t accept the health plan in full. The client turned to Block to review what they could do.
“Joe found a policy at the same price with better coverage.”
But no transition is without its setbacks, like educating international students on the move from one plan to the other. “Any time I had an issue, Joe would find a solution — every time,” said the client.
The transition went off without a hitch.
Another client said: “Joe is not afraid to go above and beyond to make sure the international policy is followed and administered appropriately.”
This year, the client had an instance where the company that was providing the coverage and administering the claim process had accidentally canceled everyone’s coverage.
“Joe went through each individual policy to ensure the coverage was reinstated and claims were processed appropriately. This was a huge relief to us and our students who had this coverage.”
Guy Horn, head athletic trainer, Iowa Central Community College, said Block has “worked exceptionally hard at providing exceptional customer service.”
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